Matcha Club | FAQs
1. When will I receive my Matcha?
Your first 50g of Matcha will be sent out immediately after you sign up for the club. All subsequent Matcha Club shipments are sent out on the 10th of every month via Canada Post. Standard shipping times are anywhere from 5 - 7 business days depending on your location. International shipping times will be 7 - 10 days.
2. When will my credit card be charged?
When you sign up for the Genuine Tea Matcha Club, you will automatically be charged for your first month. All successive payments will be processed on the 5th of the following month.
3. I still have some Matcha from the previous month. Can I skip a month or put my subscription on hold?
Yes, absolutely. You can pause your subscription at ANY time. Just send us an email and we will adjust your payment schedule.
4. I need MORE Matcha!! Can I increase the quantity of Matcha sent to my house every month?
Of course! Simply increase the quantity in the shopping cart from 1 x 50g pouch of Matcha a month to however many pouches your heart desires!
5. What are the shipping costs?
Shipping for Matcha club members is FREE within Canada!! Yes, Free! If you live outside of Canada, standard shipping rates will apply.
6. I don't want to whisk my way to health and happiness anymore. Can I cancel my subscription?
We guarantee you will LOVE our Matcha and stand behind our product 100%. You can cancel your subscription at anytime without penalty. Simply send us an email and we will remove you from the list.
7. Are there any hidden costs?
NO. The price you see is the price you pay. For just $19.95/month, all Matcha Club members will receive 50g of authentic Japanese Ceremonial Grade Matcha delivered straight to their door. Now that's a deal if I've ever heard one!
8. Why should I drink Matcha everyday?
Where do we begin!?!? When drinking Matcha you ingest the entire tea leaf and, as a result, get 14 times the antioxidants of regular green tea, 26 amino acids and an extensive list of associated health benefits. Scientists have proven that adding Matcha to your daily routine will help increase your energy levels and keep you focused. It also helps burn calories, detoxify the body, fortify the immune system and improve cholesterol. If you need anymore convincing, see our "Health Benefits of Matcha" page for more details.
10. Is the Genuine Tea Matcha Club right for me?
The Matcha Club is designed for anyone who wants to add authentic Matcha to their daily routine. If you want to improve your health and feel calm, focused and energized throughout the day, the Genuine Tea Matcha Club is most definitely for you! Join us today and change your life. Guaranteed.