My husband and I are tea gourmets and until we discovered Genuine Tea, no tea had fully satisfied our refined taste buds! The leaves are whole & seem untouched and when you pour water over them, the purity of the tea is amazing to look at, smell, and taste! This company makes all the other tea companies look mediocre at best. Keep up the good work Genuine Tea and thank you for starting a truly "genuine" tea company! It was much needed!